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How sigra368 Handles Your Personal Data

Your account data — including the wallet details you connect via DANA, OVO, or GoPay — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

DANA wallet data protectedOVO account details securedGoPay transaction privacyAccount access logs controlledNo third-party data sales
sigra368 How sigra368 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency sit at the centre of how we manage account data. Players in Yogyakarta and across Indonesia access our lobby through encrypted connections, and every data practice described here reflects how we actually operate the platform — not a template.

Cookies and Session Tracking We use cookies to keep your session active, remember your login state, and detect suspicious access. You can manage cookie preferences through your browser settings at any time.
Account Security Measures Login events are logged with device and IP data. If we detect an unfamiliar device accessing your account, we may trigger an OTP verification step before allowing entry.
Data Retention Period We keep your account data for as long as your account is active and for a period afterward as required by applicable rules. Once that period ends, data is deleted or anonymised.
Requesting Changes to Your Data You can request correction of inaccurate details — such as a wrong registered phone number linked to your OVO or GoPay wallet — through our support channels at any time.
PRIVACY CONTACT

Reach Us About Your Privacy

If you have a question about your data, want to request access to what we hold, or need to flag a concern about how your account information is being used, our support team handles privacy requests directly. You can reach us through live chat inside your account, by email, or through our contact form. We aim to respond to data-related requests within a reasonable timeframe and will confirm receipt of your query before we process it.

Live Chat Open your account and start a live chat session. Our team can handle data access requests and privacy queries directly through the chat window.
Email Support Send your privacy request or data correction query to our support email. Include your registered account details so we can locate your file quickly.
Contact Form Use the contact form in your account settings to submit a formal data request. We log and track every submission so nothing gets missed.

Common Questions About Your Data and Privacy

These are the questions we hear most often about how sigra368 handles account data, wallet information, and your rights as someone who uses this platform in Indonesia.

We collect your name, contact details, and the e-wallet identifiers you register — such as your DANA, OVO, or GoPay number — along with your device and session data at login.

Wallet data is shared only with the payment processor needed to complete your transaction. We do not sell or pass your DANA, OVO, or GoPay details to unrelated third parties.

Submit a data access request through live chat, email, or the contact form in your account settings. We confirm receipt and process your request within a reasonable timeframe.

Yes. Contact our support team to request account closure and data deletion. Some data may be retained for the period required under applicable rules before permanent removal.

We use cookies to maintain your session and monitor login security. You can adjust cookie settings in your browser, though disabling them may affect how your account session works.

Your data is retained for a period after your last activity as required by applicable rules. After that window, it is deleted or anonymised so it can no longer identify you.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.